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An emergency centre for social action for the
homeless of Brussels
The situation in Brussels is quite similar
to the one in Paris. This European capital attracts a great number
of people each year and, hence, has the same categories of marginal
populations as in Paris, concentrating several complex problems:
homelessness, broken families, immigrants and people suffering from
psychiatric disorders.
The toll free telephone number
The homeless can reach a toll-free number 24/7. This number
can also be used by anyone (people or institutions) who wish to report
a homeless person. This service makes it possible to provide a permanent
answer and to regulate in real time the availability of the services
(accommodation, orientation...). Moreover, CASU fills out a form for
each person with which it is in contact in order to follow up on him
and to offer him the most suitable possible assistance.
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| Each evening, the CASU
of Bruxelles provides assistance to those who do not ask anymore
for anything. |
Multidisciplinary mobile teams
Every day, either in the evening or at dawn, a multidisciplinary
mobile team goes towards people in the street. This team is composed
of a chauffeur, a nurse and a social worker. It helps to establish
contact with people who are the most in danger in the streets, to
make a first diagnostic, to try build a lasting bond and to try find
with them suitable solutions in the longer run.
The emergency shelter
A night shelter with around fifty beds can immediately accommodate
the people directed by the telephone service. This is where first
psychological and social assistance is carried out.
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